The adaptive neural fuzzy inference system （ANFIS） is used to make a ease study considering features of complex social-technical system with the target of increasing organizational efficiency of public scientific research institutions. An integrated ANFIS model is built and the effectiveness of the model is verified by means of investigation data and their processing results. The model merges the learning mechanism of neural network and the language inference ability of fuzzy system, and thereby remedies the defects of neural network and fuzzy logic system. Result of this case study shows that the model is suitable for complicated socio-technical systems and has bright application perspective to solve such problems of prediction, evaluation and policy-making in managerial fields.
