Introduction The main objective of any healthcare establishment must be to ensure the quality of patient care and customer satisfaction. It is necessary to regularly assess patient satisfaction. The aim of this study was to assess the level of satisfaction of customers aged over 18 years attending the emergency department of the health center. Methodology This was a descriptive and analytical cross-sectional study of patients aged 18 years and over, who attended the Samu Municipal emergency department between 02 and 30 May 2023. The satisfaction index was determined using the adapted 2009 SAPHORA-MCO questionnaire and the Likert satisfaction scale. Results A total of 400 patients were surveyed. The average age was 35 years, with a standard deviation of 14.7. Of those surveyed, 51% were women, 87% were educated, 50% lived in Grand Yoff and 59.5% were unemployed. Satisfaction levels linked to perception of the cost of care (72%), waiting time (64.3%), information given to patients (69.1%) and pain management (74 .5%) are fair. On the other hand, the levels of satisfaction linked to administrative procedures (82.5%), staff attitudes towards patients (84%), staff availability (86.4%), patient privacy (89.2%), general atmosphere (87.2%), staff competence (87.3%), and the effectiveness of care (89.4%) were satisfactory. The average waiting time was 38 minutes. However, 32% of patients waited less than 30 minutes and 92% less than an hour. The satisfaction index linked to administration and reception was 72.9% and 79.85%, respectively. The satisfaction index linked to the administration and technical quality of care is equal to 85.8% and 83.7%, respectively. The overall satisfaction index is equal to 80.6%;the level of satisfaction of users of the health structure is satisfactory. Conclusion Patient satisfaction is an essential part of quality care. Patient satisfaction must be based on effective communication from the healthcare team and the creation of a patient-caregiver relationship.
Boubacar GueyeMartial Coly BopNdéyeMarième DiagneCheikh Tacko DiopAlioune Badara TallPapa Gallo SowMountaga DiaAbdoul Aziz NdiayeOusseynou Ka
Weak signal reception is a very important and challenging problem for communication systems especially in the presence of non-Gaussian noise,and in which case the performance of optimal linear correlated receiver degrades dramatically.Aiming at this,a novel uncorrelated reception scheme based on adaptive bistable stochastic resonance(ABSR)for a weak signal in additive Laplacian noise is investigated.By analyzing the key issue that the quantitative cooperative resonance matching relationship between the characteristics of the noisy signal and the nonlinear bistable system,an analytical expression of the bistable system parameters is derived.On this basis,by means of bistable system parameters self-adaptive adjustment,the counterintuitive stochastic resonance(SR)phenomenon can be easily generated at which the random noise is changed into a benefit to assist signal transmission.Finally,it is demonstrated that approximately 8dB bit error ratio(BER)performance improvement for the ABSR-based uncorrelated receiver when compared with the traditional uncorrelated receiver at low signal to noise ratio(SNR)conditions varying from-30dB to-5dB.
In this paper,we study an unmanned aerial vehicle(UAV)-assisted communication system,where the UAV is dispatched to implement simultaneous transmission and reception(STR)in the existence of multiple malicious jammers.Two schemes are investigated,namely frequency band-division-duplex(FDD)and time-fraction(TF).Based on the FDD scheme,the UAV can transmit information by using the portion of the bandwidth and receive information within the remaining portion of the bandwidth simultaneously.To perform the STR within the whole bandwidth,the TF-based scheme is considered by using a fraction of a time slot for the downlink,while the remaining fraction of the time slot is allocated for the uplink.We aim to maximize the worst-case throughput by optimizing the UAV three-dimensional(3D)trajectory and resource allocation for each scheme.The optimization problem is non-convex and thus computationally intractable.To handle the nonlinear problem,we use the block coordinate decomposition method to disaggregate the optimization problem into four subproblems and adopt the successive convex approximation technique to tackle non-convex problems.The simulation results demonstrate the performance of the TF-based scheme over the benchmark schemes.
Good translations play a very important role in cultural exchange.The idea of reception aesthetics think the reader as the center in translation process.This paper will study the translation of culture-loaded words from the perspective of reception aesthetics.It is divided into five parts.The first part mainly introduces the background and theoretical foundation of this paper,the second part introduces the writer’s works,the third part gives examples to analyze the culture-loaded words appearing in The Golden Cangue,the fourth part gives examples of the translation methods,and the fifth part is the conclusion.It aims to provide a reference for the English translation of culture-loaded words.
A dragon year,so I read somewhere,is one in which,individually and collectively,we are filled with energy and confidence.It’s supposed to be a year of transformation,good fortune and prosperity;all of which,it seems to me,is just what the world needs as it continues to shake off the effects of the COVID-19 pandemic.